Frequently Asked Questions

1. How much does advertising my equipment cost (NO COST TO YOU!)

There is no cost to you! Our Listing Specialist will work with you on obtaining the necessary information for us to properly advertise your equipment, including placing your equipment listing on our #1 rated websites, our email e-blasts, social media and many other heavy equipment marketing methods that we are extremely successful with. We cover all the bases at NO COST TO YOU, so you don't have to! Together, we discover the best asking price for your equipment based off your input and the information you provide to our Listing Specialist. When we find you a qualified buyer, our Equipment Specialist will contact you and present the offer. Our Equipment Specialist will gather additional information if needed, qualify buyers, arrange financing, schedule demos and even arrange for transportation from your location. We are your committed partner all the way through the entire process! If you have more questions, feel free to call us Toll Free at 1-800-982-2844 or click the "Contact Us" button on our main menu and your questions will be answered promptly. 


2. How long will my equipment be advertised?

There is no time limit! We will market and advertise your equipment until it sells. One of our Listing or Equipment Specialist will contact you frequently to make sure the equipment is still available and to update any of the details that may assist us in properly marketing your equipment to buyers. If at any point you decide you no longer wish to sell your equipment, please contact us so that we may remove it from our availability database, websites and marketing.


3. How many photos can I put in the ad?

The more photos...the better! If you are selling a grinder, please make sure to get photos of the mill and hour meter reading. Most photos are enhanced and any contact information in the photo will be removed. VIDEOS are one of the most effective marketing methods for showing your equipment in the best possible manner. Call us for our tip sheet on how to make a great video so we can get your equipment sold quickly. Ads with 15+ photos are twice as likely to sell within the first 30 days.


4. What kind of information should I put in my ad?

Call us toll free at 800-982-2844 or click the "List for Free" button on our main menu to start the process by providing your company info and info on the equipment you want to sell. Our Listing Specialist will work with you to produce the most appealing ad for your equipment. Your prompt responses to our requests for information increase the likelihood of a sale.


You will receive a confirmation within 24 - 48 hours of receipt of your forms and photos. If you do not receive confirmation, please call us at 800-982-2844 or resubmit your forms and/or photos.


5. How do I get started?

Call us toll free at 800-982-2844 or click the "List for Free" button on our main to enter your information and a Listing Specialist will contact you.


6. What if I don't see a category that would fit my equipment?

No problem! We can create a category just for you! Most of our equipment is wood recycling equipment or support equipment to the wood recycling and biomass industries.


7. Who will see my ad?

Your ad will be displayed on three different areas of our website: Our homepage (if it is a wood grinder), a category page, and its own page. Each of your pages are optimized for top search engine results (i.e. Google, Yahoo, MSN, etc.). We also have our existing customers who check our website regularly when they are looking for specific equipment and work with a database of over 15,000 companies in the wood recycling industry. In addition, your ad will be featured in e-mail blasts and social media campaigns.


8. How do I make changes to my ad?

Please call our toll free number 800-982-2844

Our webmaster is on-site and available at the following times:

Monday through Friday

9:00AM to 5:00PM (Eastern)

8:00AM to 4:00PM (Central)

7:00AM to 3:00PM (Mountain)

6:00AM to 2:00PM (Pacific)


9. How soon will I be able to pick up my equipment once it’s paid for?

Many times the same day the funds are wired. Sometimes it can take up to 5 days to have a lien removed. Please inform the Equipment Specialist of any urgent needs as we can arrange an on-site closing with proper planning.


10. How much does it cost to sell my equipment through Apollo Equipment?

Nothing, Apollo makes its money by selling it for more than the seller agrees to sell it for.


11. How much does it cost to buy my equipment through Apollo Eqiupment?

Nothing, your purchase price includes the equipment at the sellers’ location. The buyer can choose to arrange freight themselves or Apollo can help arrange freight for you.


12. How will Apollo get me the best price for my machine?

Apollo Equipment has been a leader in the used wood waste recycling industry for over 20 years. Not only does Apollo market directly to the 15,000+ grinder owners/operators of Grinder Wear Parts, Inc. They also have the most viewed wood recycling web site on the internet. That means we get your equipment in front of the people that have interest in it. The more potential buyers, the higher the price we can get for your equipment.


13. What if my equipment has issues but I still want to sell it?

Either fix the issues or clearly state what the problem is. Don’t try to hide equipment problems. This could result in your listing being rejected by Apollo Equipment.


14. How can I tell how much life I will get out of a used engine?

The buyer can arrange to have an oil test run on the engine and hydraulic system to check for contaminates. Although this will not ensure the life of the machine, it will rule out some potential major issues. If it is an electronic engine, the manufacturer can get an electronic reading on the machine. Our Equipment Specialist can arrange inspections, oil samplings, on-site demos, and even video demos if you are unable to travel to the equipment.


15. How can I tell how many frame hours are on the equipment?

We rely on the seller’s information on this. It is in the buyer’s best interest to inspect the equipment themselves.


16. How do I know that I will get a good piece of equipment?

Apollo Equipment does it’s best to get all the information about the equipment from the seller. It is up to the buyer to visit the equipment. The seller (or associates) will be happy to demo the equipment for a qualified buyer. It will be up to buyer to determine if the equipment will meet their standards.


17. What is the production rate?

Production rates will vary according to machine type, size, engine horsepower, screen size, material being ground and operator experience.


18. How much will my wear parts cost?

Wear parts cost is directly related to the amount of material being ground as well as the hole size of the screen, the contaminates in the material and the material being ground. Grinder Wear Parts, Inc., our sister company, is the biggest aftermarket factory direct supplier of grinder wear parts. They can help keep your costs down and make sure you are using the most efficient wear parts for your application.


19. Where is the equipment located?

Grinders are located throughout the US and Canada. We will be glad to give the general location of the machine.


20. When will Apollo Equipment tell me exactly where the equipment is located?

Once the client has been qualified and signed the buyer’s agreement.


21. What if I signed the buyer’s agreement and, after inspection of the equipment, decide not to buy it? Can I get out of the agreement?

Yes, a buyer’s agreement simply agrees that you are working with Apollo Equipment.


22. What if there are multiple buyers for the same piece of equipment?

We will look at multiple offers from qualified buyers. Once a price is agreed upon, the buyer must wire funds to Apollo Equipment immediately. If funds are not received in full by the agreed upon timeline, the next buyer can purchase the equipment.


23. If there are liens on the equipment are they removed?

Yes, Apollo Equipment does a lien search and requires sellers to remove any liens before the equipment leaves the seller’s location. If they cannot be removed within 7 days of purchase, the buyer will receive a 100% refund of the purchase price. Typically, liens are removed within 24 hours.


24. How do I pay for my equipment?

You must wire funds to Apollo Equipment.


25. Apollo Equipment has just sold my equipment, when do I get paid?

Apollo Equipment runs a final lien search once both parties have executed the purchase agreement. If there are no liens, we will immediately wire the funds to the seller after we receive the funds from the buyer.


26. What if Apollo Equipment has just sold my equipment and I need to get a lien removed?

It will be up to the seller to pay off the lien before Apollo releases funds. If you are working with a bank, please have them email or fax Apollo a release of lien authorization.


27. How much will freight cost?

Freight costs vary on equipment size and distance to be transported. We work with numerous carriers to get the best quote available to safely move your equipment.


28. Is the equipment ready to transport?

See the equipment listing. Any equipment that has not had the tires changed for over 5-8 years may not be road worthy enough for a cross country trip. Apollo Equipment will work with both buyer and seller to determine roadworthy status.


29. Does the equipment require an oversized permit?

Each state has its own requirements. We will give you the OEM weights and sizes for the equipment you are interested in. Sometimes used equipment no longer meets the factory sizes.